How To Generate More Sales From Google Business Profile Reviews
Chapter Table of Contents
- How To Access Google Reviews Via Desktop
- Sorting Your Reviews By Clicking The "Read Reviews" Desktop Icon
- Responding To Reviews By Clicking The "Read Reviews" Desktop Icon
- A Better Way of Responding To Reviews
- Use Our AI Review Response Platform
- Generating More Reviews Via Desktop
- Get More Reviews Via Desktop Card
- Review Section in Your Google Business Profile Listing Via Desktop
- 4 Proven Ways of Generating More Reviews
- Generate Your Link QR Code and Review Card
- Done For You Review Generation Service
- How To Access Your Google Reviews Via Mobile
How To Access Your Google Reviews Via Desktop
Read Reviews Icon
By Clicking The "Read Reviews" Icon You Can ...
View The Most Relevant Reviews
The first button lets you sort your reviews by the most relevant ones. What makes one particular review more relevant than another? Let’s take a look…
Google takes the number of words in the review into consideration. The inclusion of the business name in the review is also a factor. The detailed contents of the review is another thing Google considers. The person leaving the reviews also matters and can be influenced by their Google Local Guide status. Recency of the review also makes it more relevant, and this decreases over time.
View The Newest Reviews
Google allows you to sort the most recent reviews. Recency of reviews impacts their relevance. You’ll want to make sure you respond the new reviews in a timely manner as Google keeps track of your response time.
View The Highest Reviews
Sorting the reviews by the “highest” makes it easy for you to browse through the best of your reviews and stay on top of the things you’re doing well. You can quickly see which customers are your biggest fans. This provides great incentive for you to get to know them better, they may have a lot of local influence, either in-person or on social media.
View The Lowest Reviews
Taking the time to look through your “lowest” reviews can help you nip problems in the bud before they become larger problems and get out of control. Don’t ignore the negative reviews, responding to them professionally is important.
How To Generate More Sales From Google Business Profile Reviews
Replying & Responding To Reviews Via Desktop
Reply To Review via Link
Google makes it easy to respond to reviews by providing a “reply” link beneath each review.
Respond To Reviews
Responding to reviews, good or bad, in a timely and professional manner is very important. Google keeps track of your response time and the contents of your reply.
What do you say? How do you reply?
Thank the reviewer for taking time to leave a review and for their feedback. Be professional and not confrontational. Remember, your response is visible and something all potential customers can see.
A Better Way Of Responding To Reviews
Use Our AI Review Response Platform
It's Free For Visitors Of This Guide
The 3 Step Automated Review Process
Step 1. Our AI engines writes a reply to each review (you can watch as it writes a response in real time).
Step 2. If you’re not happy with the reply our AI engine writes, simply click the “re-write reply” button to generate a new one. You can keep re-writing replies until you find one you’re happy with, but in most cases you’ll find you won’t need to.
Step 3. Click the “update on Google” button to publish the response to your Google Business profile.
It’s that simple!
Learn more about how the AI response platform OR sign up free!
Generating More Reviews via Desktop
Get More Reviews Button
Within the “Read reviews” Google Business Profile desktop module you’ll fins a “Get More Reviews” button.
What do you do with this? Read on to find out…
Your Unique Review Link
In This Section
When you click the “Get More Reviews” button, Google opens a page with your unique Google Business Profile Review link.
Clicking the link copies it to your clipboard, so that you can share the link. The next section shows you what happens when the link is clicked.
Your Unique Review Page
Key Elements
Star Rating. The reviewer taps/clicks the number of stars they wish to assign your business.
Share Details. Google provides a description field for the reviewer to leave a detailed review.
Share Photos. The review can upload a photo that Google will include in the review.
How To Generate More Sales From Google Business Profile Reviews
Get More Reviews via Desktop Card
Clicking The "Get More Reviews" Link ...
Opens Your Unique Review Link
In This Section
When you click the “Get More Reviews” link, Google opens a page with your unique Google Business Profile Review link.
Clicking the link copies it to your clipboard, so that you can share the link. The next section shows you what happens when the link is clicked.
Your Review Page
Review Page Elements
Star Rating. The reviewer taps/clicks the number of stars they wish to assign your business.
Share Details. Google provides a description field for the reviewer to leave a detailed review.
Share Photos. The review can upload a photo that Google will include in the review.
Review Section In Listing via Desktop
Clicking The "Get More Reviews" Button ...
Provides Your Unique Review Link
In This Section
When you click the “Get More Reviews” link, Google opens a page with your unique Google Business Profile Review link.
Clicking the link copies it to your clipboard, so that you can share the link. The next section shows you what happens when the link is clicked.
Your Review Page
Review Page Elements
Star Rating. The reviewer taps/clicks the number of stars they wish to assign your business.
Share Details. Google provides a description field for the reviewer to leave a detailed review.
Share Photos. The review can upload a photo that Google will include in the review.
4 Better Ways Of Generating More Reviews
Method 2: Staff Entered Automated Review Requests
In this method, a staff member enters the customer information into your web form. This triggers an email, SMS text or both, which asks the customer to leave a review and provides a link to your Google Business Review page to do so.
Method 3: QR Code To Customer Review Optin Page
In this method, customers scan a QR code that links them to Review Opt In web form. This triggers an email, SMS text or both which asks the customer to leave a review and provides a link to your Customer Review Opt In page to do so.
Method 4: QR Code Customer To Google Review Page
In this method, customers scan a QR code that links them directly to Your Google Business Review page (you can use
Generate Your Link QR Code And Review Card...
This is a free tool available to everyone visiting this guide
Step 1. You’ll need to generate your unique Google Review Link. Click the button below to do that. The link generator pulls your business from the Google Map database. There’s a support link on the link generator page, should you have any issues.
Step 2. Once your business is found, the link generator will create a QR code that links to your unique Google Review page. Download the QR code and add it to a business card or flyer (as illustrated).
Step 3. Use the flyer or business card you printed in step 2 as a conversation piece to engage with your customers. Ask them to scan the QR code and leave a review.
It’s that simple, but keep at it. You’ll want to consistently generate reviews.
Click the button below to generate your unique link.
How To Generate More Sales From Google Business Profile Reviews
How To Access Your Google Reviews Via Mobile
Your Business On Google Mobile
Get More Reviews
When you click the “Get More Reviews” mobile card link, Google opens a link share screen on your phone.
In the next section we discuss options for sharing your review link.
Get Your Unique Review Link
Your Link Loaded and Ready To Share
The Mobile Card Link, opens a screen on your phone with your review link ready to be shared.
The share options available to you depend upon your phone and applications enabled on it. Let’s take a look at a few of the most common share applications available on most phones…
Text Your Link
Message Option
One review link share option is sms text “messages” application.
Tapping the “messages” icon places the link into your message application. You can send the link as you would send a sms text message.
This link share method works fine if you’re sending someone the link in conversation, but is limited as an ongoing review generation method.
Email Your Link
Email Option
Another review link share option is using your “email” application.
Tapping the “email” icon places the link into your email application. You can send the link as you would send an email.
This works fine if you’re sending someone the link in conversation, but not as part of consistent review generation system.
Save Your Link In Notes
Another review link share option is to paste your link into your “notes” application.
Tapping the “notes” icon places the link into a new “note” in your notes application. You can open and share the note with any customer you wish.
As with the previously discussed link share methods, this method works fine for one off review requests, but falls short as consistent review generation system.
You've reached the end of Chapter 16
For Details On Generating Google Reviews and Responding To Them Visit Appendix P
